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SHIPPING & RETURNS

Terms and Conditions

SHIPPING POLICY

Orders take 1-2 days to process. Once Processing is complete, orders will be handed over to a trusted shipping carrier. Once orders are shipped, a tracking number will be sent to you via email. Once units are complete, you will then recieve a follow up email with your wigs completion date, along with pictures to confirm that you are satisfied with the final look. For pre-order wigs, processing, shipping, and customization typically take 3-4 weeks (excluding holidays & bank holidays)

RETURNS & EXCHANGE POLICY

Wig units

Due to health and safety laws, there are no refunds on custom or pre made wig units. Please note: once the unit has been shipped from our location. It is non-refundable.

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